Record what already works
Match current keys to the exterior doors you control. Note any key you want to retain and any lock that has become difficult to operate. Rekeying suitable hardware may address old copies, while a sticking latch or a loose handle needs its own assessment.
Describe the fault without forcing it
Explain whether the key enters, turns, or fails to release the door. If ordinary closing requires pressure, mention that history. The repair information focuses on what you have already observed; repeated strained attempts are not needed to describe the problem.
Use the actual Grove property
The city lists Peacock Park on McFarlane Road and includes waterfront among its features. That is neighborhood orientation rather than a private service address. Give the property’s number, unit where relevant and the affected entrance, even when a familiar park is your nearest reference.
Plan the access you want afterward
Decide who should receive working keys, including whether a landlord or manager must approve changes. If several doors are involved, place them in priority order. Call to confirm availability at the Coconut Grove address and use the estimate questions to clarify the proposed work.